Terms of Service & Privacy Policy
Overview
This website is operated by Marcia C. Locke Art studio. By accessing this site or placing an order, you agree to the Terms outlined below.
All products are made to order and fulfilled through a third-party production process.
Products
All art prints are made to order. Images displayed on this website are digital representations of the printed product.
Due to differences in screen settings, materials, and printing processes, slight variations in colour, tone, and detail may occur between the digital image and the final print. These variations are normal and not considered defects.
Orders
Once an order is placed, it is processed for production shortly after and cannot usually be changed or cancelled.
We reserve the right to refuse or cancel any order at our discretion.
Shipping
Orders are produced and shipped through a third-party fulfilment process.
Delivery times are estimates only and may vary depending on destination, production schedules, and courier delays. We are not responsible for delays caused by customs, couriers, or other external factors outside our control.
Returns & Refunds
As all products are made to order, we do not accept returns or exchanges for change of mind.
If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos. We will assess the issue and arrange a replacement or refund where appropriate.
Privacy Policy
Information We Collect
When you place an order or interact with this website, we may collect the following personal information:
Name
Email address
Billing and shipping address
Order details
Phone number (if provided)
We may also collect limited technical data such as:
IP address
Browser type
Device information
Website usage data (analytics, if enabled)
How We Use Your Information
We use your personal data only for:
Processing and fulfilling orders
Communicating order updates and customer support
Processing payments securely
Arranging shipping and delivery
Improving website performance and user experience
Meeting legal and tax obligations
Data Sharing
We only share personal data where necessary to process payments, fulfil orders, and deliver products. This includes third-party services involved in order production, shipping, and website functionality.
All third parties only receive the information required to perform their service.
Cookies
This website uses cookies to enable essential functionality such as checkout and shopping cart features. Optional cookies may be used for analytics or performance tracking. You can manage cookie preferences through the cookie banner or your browser settings.
Do Not Track
Some browsers include a “Do Not Track” (DNT) feature. This website does not currently respond to DNT signals. You can manage or disable tracking cookies through your browser settings or the cookie banner.
Data Retention
We retain personal data only for as long as necessary to:
Fulfil orders
Comply with legal obligations
Resolve disputes or support requests
Your Rights (UK & EU Residents)
If you are located in the UK or European Union, you have the following rights:
The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability, where applicable
To exercise these rights, please contact us using the details provided on this website. We may need to verify your identity before responding to requests.
Changes to This Policy
We may update or modify these Terms of Service and Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page. Continued use of this website after changes are made constitutes acceptance of the updated terms.
Contact
For questions about orders or personal data, please contact: